Privacy Policy

General information

The pro­tec­tion of your per­so­nal data is very important to us. We the­r­e­fo­re ask you to read the fol­lo­wing pri­va­cy poli­cy carefully.
The pur­po­se of this poli­cy is to inform you about the reason for and ext­ent to which your per­so­nal data will be pro­ces­sed when you visit our web­site. If you have any fur­ther ques­ti­ons, plea­se do not hesi­ta­te to cont­act the controller.

This web­site uses SSL or TLS encryp­ti­on to pro­tect the trans­mis­si­on of per­so­nal data and other con­fi­den­ti­al con­tent (e.g. orders or inqui­ries to the con­trol­ler). You can reco­gni­ze an encrypt­ed con­nec­tion by the cha­rac­ter string „https://“ and the lock sym­bol in your brow­ser line.

Name and address of the controller

Ver­ant­wort­li­cher im Sin­ne der Daten­schutz-Grund­ver­ord­nung (im Fol­gen­den: DS-GVO), sons­ti­ger in den Mit­glied­staa­ten der Euro­päi­schen Uni­on gel­ten­den Daten­schutz­ge­set­ze und ande­rer Bestim­mun­gen mit daten­schutz­recht­li­chem Cha­rak­ter ist die:

FiBL Pro­jek­te GmbH
Post office box 90 01 63
60441 Frank­furt am Main
Visi­ting address:
Kas­se­ler Stra­ße 1a
60486 Frank­furt am Main
Pho­ne +49 (0)69 7137699–0
Fax +49 (0)69 7137699–9

Cont­act of the data pro­tec­tion officer:
Andrea Stra­a­ten
Kas­se­ler Stra­ße 1a
60486 Frank­furt am Main

Your rights

(1) Accor­ding to the appli­ca­ble laws, you have various rights regar­ding your per­so­nal data:

Right to obtain con­fir­ma­ti­on and access
Right to request rectification
Right to era­su­re (‚right to be forgotten‘)
Right to request rest­ric­tion of processing
Right to data portability
Right to object
Right to with­draw the given consent
If you wish to assert the­se rights, plea­se send your request by e‑mail or by post to the address men­tio­ned above.

(2) You also have the right of lodging a com­plaint with a super­vi­so­ry aut­ho­ri­ty about the pro­ces­sing of your per­so­nal data with us.

Collection of personal data when you visit our website

(1) When using our web­site for infor­ma­ti­on pur­po­ses only, i.e. if you do not regis­ter or other­wi­se pro­vi­de us with infor­ma­ti­on, we only coll­ect the per­so­nal data that your brow­ser trans­mits to our ser­ver (so-cal­led „ser­ver log files“). If you want to visit our web­site, we coll­ect the fol­lo­wing infor­ma­ti­on that is tech­ni­cal­ly neces­sa­ry for us to dis­play our web­site and to ensu­re the sta­bi­li­ty, func­tion­a­li­ty and secu­ri­ty of our website:

our visi­ted website
used IP address
date and time of access
Time zone dif­fe­rence to Green­wich Mean Time (GMT)
Access sta­tus / HTTP sta­tus code
the amount of data trans­fer­red in bytes
Web­site from which you acces­sed the site (source/reference)
used browser
the ope­ra­ting sys­tem used and its interface
Lan­guage and ver­si­on of the brow­ser software.
(2) The legal basis is our legi­ti­ma­te inte­rest in ensu­ring a smooth con­nec­tion set­up and a com­for­ta­ble use of the web­site as well as in the pos­si­bi­li­ty to eva­lua­te sys­tem secu­ri­ty and sta­bi­li­ty and to pur­sue fur­ther admi­nis­tra­ti­ve pur­po­ses in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

(3) The data will not be pas­sed on or used in any other way.


(1) Like many other web­sites, we also use so-cal­led „coo­kies“. Coo­kies are small text files that are stored on your hard dri­ve and through which cer­tain infor­ma­ti­on flows to the insti­tu­ti­on that places the coo­kie (in this case the insti­tu­ti­on is us). Coo­kies can­not run pro­grams or trans­mit viru­s­es to your com­pu­ter. They are inten­ded to make the web­site more user-fri­end­ly and effec­ti­ve and to enable the use of cer­tain func­tions. When using this com­mon data and infor­ma­ti­on we do not draw any con­clu­si­ons about the per­son con­cer­ned. This infor­ma­ti­on is just requi­red to deli­ver the con­tents of our web­site cor­rect­ly. This anony­mously coll­ec­ted data and infor­ma­ti­on is the­r­e­fo­re eva­lua­ted by us sta­tis­ti­cal­ly and with the aim of incre­asing data pro­tec­tion and data secu­ri­ty in our com­pa­ny to ensu­re an opti­mum level of pro­tec­tion for the per­so­nal data pro­ces­sed by us. If cer­tain coo­kies pro­cess per­so­nal data, pro­ces­sing is car­ri­ed out in accordance with Art. 6 para. 1 lit. f GDPR.

(2) This web­site uses the fol­lo­wing types of cookies:

Tran­si­ent coo­kies (see a)
Per­sis­tent coo­kies (see b)
Flash coo­kies (see c)
a) Tran­si­ent coo­kies – in par­ti­cu­lar so-cal­led ses­si­on coo­kies – are auto­ma­ti­cal­ly dele­ted when you clo­se your brow­ser. The­se coo­kies store a so-cal­led ses­si­on ID, with which dif­fe­rent requests of your brow­ser can be assi­gned to a joint ses­si­on. This will allow your com­pu­ter to be reco­gni­zed when you return to our web­site. Ses­si­on coo­kies are dele­ted when you log out or clo­se your browser.

b) Per­sis­tent coo­kies are auto­ma­ti­cal­ly dele­ted after a spe­ci­fied peri­od, which may vary depen­ding on the coo­kie. The­se coo­kies remain on your device and enable us or our part­ner com­pa­nies (third-par­ty coo­kies) to reco­gni­ze your brow­ser on your next visit. You can dele­te the coo­kies in your brow­ser set­tings at any time.

c) The used Flash coo­kies are regis­tered by your Flash plug-in. HTML5 sto­rage objects are also stored on your device. The­se objects store the requi­red data inde­pendent­ly of your brow­ser and have no auto­ma­tic expiry date. If you do not want Flash coo­kie to pro­cess data, you must install an appro­pria­te add-on, such as „Bet­ter Pri­va­cy“ for Mozil­la Fire­fox or the Ado­be Flash kil­ler coo­kie for Goog­le Chro­me. You can pre­vent the use of HTML5 sto­rage objects by using the pri­va­te mode in your brow­ser. We also recom­mend that you regu­lar­ly dele­te your coo­kies and your brow­ser histo­ry manually.

(3) You can con­fi­gu­re your brow­ser set­tings accor­ding to your wis­hes and, for exam­p­le, refu­se third par­ty coo­kies or all coo­kies. You can also choo­se to be noti­fied when coo­kies are set and you can deci­de indi­vi­du­al­ly whe­ther you want to allow them or not. Each brow­ser dif­fers in the way it mana­ges the coo­kie set­tings. This is descri­bed in the help menu of each brow­ser, which explains how you can chan­ge your coo­kie settings.
You will find the­se for the respec­ti­ve brow­sers under the fol­lo­wing links:

Inter­net Explo­rer: https://​sup​port​.micro​soft​.com/​e​n​-​u​s​/​h​e​l​p​/​1​7​4​4​2​/​w​i​n​d​o​w​s​-​i​n​t​e​r​n​e​t​-​e​x​p​l​o​r​e​r​-​d​e​l​e​t​e​-​m​a​n​a​g​e​-​c​o​o​k​ies
Fire­fox: https://​sup​port​.mozil​la​.org/​e​n​-​U​S​/​k​b​/​e​n​a​b​l​e​-​a​n​d​-​d​i​s​a​b​l​e​-​c​o​o​k​i​e​s​-​w​e​b​s​i​t​e​-​p​r​e​f​e​r​e​n​ces
Chro­me: http://​sup​port​.goog​le​.com/​c​h​r​o​m​e​/​b​i​n​/​a​n​s​w​e​r​.​p​y​?​h​l​=​e​n​&​h​l​r​m​=​e​n​&​a​n​s​w​e​r​=​9​5​647
Safa­ri: https://​sup​port​.apple​.com/​g​u​i​d​e​/​s​a​f​a​r​i​/​m​a​n​a​g​e​-​c​o​o​k​i​e​s​-​a​n​d​-​w​e​b​s​i​t​e​-​d​a​t​a​-​s​f​r​i​1​1​4​7​1​/​mac
Ope­ra: https://​help​.ope​ra​.com/​e​n​/​l​a​t​e​s​t​/​w​e​b​-​p​r​e​f​e​r​e​n​c​e​s​/​#​c​o​o​k​ies
Plea­se note that the func­tion­a­li­ty of our web­site may be limi­t­ed if coo­kies are not accepted.

Further functions and offers of our website

(1) In addi­ti­on to the purely infor­ma­tio­nal use of our web­site, we offer various ser­vices which you can use if you are inte­res­ted. For this pur­po­se, you must gene­ral­ly pro­vi­de fur­ther per­so­nal data, which we use to per­form the respec­ti­ve ser­vice and to which the afo­re­men­tio­ned data pro­ces­sing prin­ci­ples app­ly. In some cases we use exter­nal ser­vice pro­vi­ders to pro­cess your data. The­se have been careful­ly sel­ec­ted and com­mis­sio­ned by us, are bound by our ins­truc­tions and are regu­lar­ly checked.

(2) We may also pass on your per­so­nal data to third par­ties if we coope­ra­te with ser­vice pro­vi­ders who offer you pro­mo­ti­ons, lot­te­ries or similar.

(3) Fur­ther­mo­re, we inform you in the respec­ti­ve offer about a trans­fer of your data out­side the Euro­pean Eco­no­mic Area (EEA).


(1) If you send us enqui­ries via e‑mail, your data will be stored for the pur­po­se of ans­we­ring the enquiry and in the event of fol­low-up ques­ti­ons. You will be requi­red to pro­vi­de your name and e‑mail address. Pro­vi­ding a tele­pho­ne num­ber and other data is vol­un­t­a­ry and ser­ves to faci­li­ta­te cont­act and to enable us to address you per­so­nal­ly. The­se data are stored and used sole­ly for the pur­po­se of respon­ding to your request or for estab­li­shing cont­act and the tech­ni­cal admi­nis­tra­ti­on. The legal basis for pro­ces­sing the data is our legi­ti­ma­te inte­rest in respon­ding to your request in accordance with Art. 6 para. 1 lit. f GDPR.

(2) Your data will be dele­ted when your inquiry has been final­ly cla­ri­fied and if no sta­tu­to­ry reten­ti­on obli­ga­ti­ons oppo­se this.


1) We uses the ser­vices of etra­cker GmbH, Ham­burg, Ger­ma­ny (her­ein­af­ter refer­red to as „etra­cker“) to ana­ly­se usa­ge data. We do not use coo­kies for web ana­ly­sis by default. If we use ana­ly­sis and opti­mi­sa­ti­on coo­kies, we will obtain your expli­cit con­sent sepa­ra­te­ly in advan­ce. If this is the case and you agree, coo­kies are used to enable a sta­tis­ti­cal ran­ge ana­ly­sis of this web­site, a mea­su­re­ment of the suc­cess of our online mar­ke­ting mea­su­res and test pro­ce­du­res, e.g. to test and opti­mi­se dif­fe­rent ver­si­ons of our online offer or its com­pon­ents. Coo­kies are small text files that are stored by the Inter­net brow­ser on the user’s device. etra­cker coo­kies do not con­tain any infor­ma­ti­on that could iden­ti­fy a user.

2) The data gene­ra­ted by etra­cker on behalf of the pro­vi­der of this web­site is pro­ces­sed and stored by etra­cker sole­ly in Ger­ma­ny by com­mis­si­on of the pro­vi­der of this web­site and is thus sub­ject to the strict Ger­man and Euro­pean data pro­tec­tion laws and stan­dards. In this regard, etra­cker was inde­pendent­ly che­cked, cer­ti­fied and award­ed with the data pro­tec­tion seal of approval.

3) The data pro­ces­sing is based on Art. 6 Sec­tion 1 lit f (legi­ti­ma­te inte­rest) of the Gene­ral Data Pro­tec­tion Regu­la­ti­on (GDPR). Our legi­ti­ma­te inte­rest is the opti­mi­sa­ti­on of our online offer and our web­site. As the pri­va­cy of our visi­tors is very important to us, the data that may pos­si­bly allow a refe­rence to an indi­vi­du­al per­son, such as IP address, regis­tra­ti­on or device IDs, will be anony­mi­sed or pseud­ony­mi­sed as soon as pos­si­ble. etra­cker does not use the data for any other pur­po­se, com­bi­ne it with other data or pass it on to third parties.
You can object to the out­lined data pro­ces­sing at any time. Your objec­tion has no dis­ad­van­ta­ge­ous consequences.